Frequently asked questions
What is bento.surf?
What is bento.surf?
bento.surf is a link-in-bio storefront for creators. It combines a flexible Bento page, social
and media blocks, analytics, lead capture, and creator commerce.
Do I need a website?
Do I need a website?
No. Your public Bento URL works as a standalone creator page. You can also embed it into another
site or connect your own domain on Pro or Max.
Does Bento take a percentage of my sales?
Does Bento take a percentage of my sales?
Bento’s platform fee is 0% on every plan. Your connected payment provider may still charge its
own processing, conversion, dispute, tax, or merchant-of-record fees.
Where does creator revenue go?
Where does creator revenue go?
Paid checkout uses the eligible provider account connected by the creator. Settlement is handled
by that provider rather than a Bento wallet.
Can I use more than one page?
Can I use more than one page?
Free includes 2 pages, Pro includes 5 pages, and Max includes unlimited pages.
Can I connect my own domain?
Can I connect my own domain?
Yes, on Pro or Max. Add the hostname in Settings → Domain and follow the CNAME instructions
Bento displays.
Can Bento show live follower counts?
Can Bento show live follower counts?
Bento shows live public metrics when the provider exposes them and the required integration or
creator authorization is available. Restricted platforms may show no live number until those
requirements are met.
Are product files public?
Are product files public?
Digital-product files are kept private and delivered through buyer access after a verified
order. Do not upload paid files into a public media block.
Can I cancel creator emails?
Can I cancel creator emails?
You can turn off creator tips, product updates, and the weekly digest in Settings → Email.
Transactional emails for security, purchases, fulfilment, and account changes remain active when
relevant.
