> ## Documentation Index
> Fetch the complete documentation index at: https://help.bento.surf/llms.txt
> Use this file to discover all available pages before exploring further.

# Facebook Auto-DM

> Send an automatic Facebook reply when a comment or Messenger message matches your rule.

# Facebook Auto-DM

Facebook Auto-DM is included with Link and Store and works with Facebook Pages you manage through Meta's official API.

## Set it up

1. Open [Facebook Auto-DM](https://app.bento.surf/automations/facebook).
2. Connect or reconnect Facebook and approve comment and Messenger permissions.
3. Enable webhooks for the connected Page.
4. Create a rule: choose comments or messages, enter keywords, and write the private reply.
5. Save the rule and confirm it is enabled.
6. Open **Test rule** and type a sample comment or DM. Bento shows whether the rule matches and previews each reply step without contacting Meta or sending anything.
7. Run **Preflight** to verify the real Meta connection before testing with a different Facebook account.

For the final live test, use a different Facebook account; Meta does not always deliver self-generated events. Check **Recent replies** for matched, sent, ignored, or failed events.

If a creator moves to Free, incoming events are ignored and no automated reply is sent. Meta app review and Advanced Access are required before Pages outside Bento's app roles can use the feature.